Birchwood Investment Management Ltd is offering non-tangible irrevocable goods, therefore we do not issue refunds once the Financial Planning Service is accomplished and the work is completed and delivered to you. As a customer you are responsible for understanding this upon commencement of any service from us.

We will honour refunds for non-delivery of the service due delivery issues with your e-mail provider or postal service and do not receive a delivery from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to your Adviser or our Account department in writing within 7 days from the Invoice date. Otherwise the Financial Planning Service will be considered received and completed.

If you need more information then please contact

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Contact us to find out more on how we can help you

Birchwood Investment Management Ltd,
8 Prospect Place, Welwyn, Hertfordshire, AL6 9EN

01438 840888 *

* Please note calls to and from the above number are recorded for training purposes.